Frequently Asked Questions: Account & Policy

Who owns the comics I create?

You do. You own the comics and videos you make on ComicInk, and you can sell them, print them, and publish them elsewhere.

That ownership comes with a responsibility: the originality is yours too. If you build a story around someone else's copyrighted characters, or a real person's likeness, that's on you rather than on ComicInk. See the content policy.

Can I sell what I make, or use it commercially?

Yes. Print it, sell it, put it on your own storefront, use it in a commercial project. There's no separate commercial licence to buy.

Can ComicInk see my private or unpublished work?

Nobody browses your work. Your unpublished comics and videos aren't shown to other users, and we don't look through accounts.

The exception is when you ask us for help. When you contact support — a bug report, a refund request, a render that keeps failing — you authorise our support team to open the content in your account as far as is needed to find and fix the problem you reported. That can include drafts and unpublished comics and videos, scripts, characters and reference images, render history, credit transactions, and your Sidekick conversations, and it can include re-running a failed generation to see why it failed. We use that access only to resolve your request: it doesn't give us any ownership of your work, and we don't publish it or use it for marketing.

If there's something you'd rather we didn't open, say so in your message. We'll respect that, though it may limit how much we can diagnose. The full wording is in section 7 of our Terms of Service ("Support Access to Your Content") and in our Privacy Policy.

I'm getting "invalid credentials" when I sign in.

The usual cause is signing in with the wrong method for your account. If you originally signed up with Google (or, on iOS, Apple), your account has no password — entering an email and password will always fail, and password-reset emails won't arrive because there's nothing to reset. Use the Google or Apple button instead.

If your account was created with an email and password and reset emails aren't arriving, check spam, then contact support through the chat widget.

I signed up but the verification email never arrived.

It has almost certainly been delivered — to the wrong folder. The email comes from noreply@comicink.ai with the subject "ComicInk - Confirm Your Signup". Outlook, Hotmail, Live and Yahoo are the most likely to file a first message from a new sender under Junk (or Other in a focused inbox), so check there, and mark it "not junk" so later emails land properly.

If you pressed Resend more than once, only the newest email works — each new link cancels the earlier ones, so open the most recent message. If you still can't find it after a few minutes, contact support through the chat widget from that same email address and we can confirm the account for you. Signing up with Google (or Apple, on iOS) skips email verification entirely.

I can't sign up — my email address is being rejected.

Some email domains are blocked at signup, mainly disposable and throwaway-address providers. Use a permanent address — a personal or work one — and it will go through.

How do I delete my account?

From your settings, choose Delete account and confirm via email.

Deletion is irreversible. It removes your profile, every series, issue, page and panel, your characters, worlds and assets, your storefront, and your remaining credit balance. Unused credits are not refunded on deletion, so spend a bought pack before you delete. Export anything you want to keep first. See account settings.

To delete a single video, comic, series, or issue rather than your whole account, see deleting a video, comic, series, or issue.

Why was my content blocked?

It tripped content moderation, which runs on text prompts and on uploaded images. You're not charged for a blocked generation.

The line sits roughly here:

• Allowed — romance, attraction, kissing, mature themes, mild violence, revealing-but-clothed outfits.
• Blocked — explicit sexual content, hate speech, self-harm, and incitement: asking for a workable method of attacking a real person, or urging readers to go and harm someone. Stories about real people and real events are allowed, including violent history.
• Zero tolerance — any sexualization of a minor, in any framing.

If you think a block is a false positive, rephrasing usually clears it — moderation reads the wording, not your intent, so charged or ambiguous phrasing can catch on something you didn't mean. Full detail in the content policy.

Can I upload photos of my children?

Yes. Ordinary photos are fine, including family photos and photos of children — an image is never blocked just because a child is in it. Making a birthday comic starring your kids is a normal, supported use.

What's blocked is sexual or pornographic imagery and anything that sexualizes a minor. Separately, only upload photos of people you have the right to use — including other people's children.

Note that anything you upload — a reference photo for a character, prop or location, or a file you attach to Sidekick — is deleted 2 hours after upload. ComicInk doesn't retain them.

Is there a minimum age to use ComicInk?

Yes, accounts are for users 18 and over. Comics made for younger readers are entirely fine — the age requirement is on the account holder, not the audience.

Can I make adult comics?

No. Sexual content is blocked on every generation path, and no setting unlocks it. Romance is supported; explicit material is not.

Updated on: 10/10/2026